At Kanaf World ("we", "us", or "our"), we deeply value your privacy and are committed to protecting your personal data. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from kanaf.world (the "Site").
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
Device Information:
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What we collect: Web browser version, IP address, time zone, cookie information, what sites or products you view, and how you interact with the Site.
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Why we collect it: To load the Site accurately for you, and to perform analytics on Site usage to optimize our store for our customers in KSA and the UAE.
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Source: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Order Information:
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What we collect: Name, billing address, shipping address, payment information (including credit/debit card numbers processed securely via our payment gateways), email address, and phone number.
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Why we collect it: To fulfill our contract with you (process your payment, arrange for shipping, and provide you with invoices and order confirmations), communicate with you, screen our orders for potential risk or fraud, and (if aligned with your preferences) send you information or advertising relating to our premium beauty and baby products.
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Source: Collected directly from you during checkout.
2. How We Share Your Personal Information
We share your Personal Information with trusted service providers to help us provide our services and fulfill our contracts with you. For example:
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We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
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We share your shipping details (Name, Address, Phone Number) with our trusted local courier partners in Saudi Arabia and the UAE to ensure the fast and safe delivery of your orders.
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We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
3. Behavioral Advertising
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As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
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You can opt out of targeted advertising at any time by using the "unsubscribe" link at the bottom of our emails or by contacting us directly.
4. Your Privacy Rights
We respect the privacy regulations of the regions we operate in, including the UAE and Saudi Arabia. If you are a resident of these regions, you have the right to:
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Access the personal information we hold about you.
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Request corrections to any inaccurate or outdated information.
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Request deletion of your personal information from our systems.
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If you would like to exercise any of these rights, please contact us through the contact information provided below.
5. Data Retention
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When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information.
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This retention is necessary for accounting, tax, and warranty tracking purposes.
6. Minors
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The Site is not intended for individuals under the age of 18.
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We do not intentionally collect Personal Information from children.
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If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
7. Changes to This Policy
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We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
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For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [islam.ga19@gmail.com].