Shipping Policy

At Kanaf World, we are committed to delivering your premium beauty and baby essentials as quickly and safely as possible. We proudly offer dedicated, hassle-free shipping services across Saudi Arabia and the United Arab Emirates.

1. Processing Time

  • All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email.

  • You will receive a notification email containing your tracking information once your order has been dispatched.

2. Free Shipping & Delivery Times

We are thrilled to offer 100% Free Standard Shipping on all orders across Saudi Arabia (KSA) and the UAE. There is no minimum purchase required!

  • Shipping Cost: Free

  • Estimated Delivery Time: 3 to 7 business days depending on your exact location within KSA or the UAE.

  • Note: Deliveries to certain remote areas may take an additional 1-2 days.

3. Order Tracking

  • Once your order is dispatched, you will receive an email with a tracking number and a link to track your package.

  • Please allow up to 24 hours for the tracking portal to update with your shipment's status.

4. Incorrect Shipping Addresses

  • Please ensure that your shipping address is entered correctly at checkout.

  • Kanaf World is not responsible for delayed or lost shipments due to incorrect or incomplete address information provided by the customer.

  • If you notice an error in your shipping details, please contact us immediately at [islam.ga19@gmail.com], and we will do our best to update it before the order is dispatched.

5. Customs, Duties, and Taxes

  • For orders shipped within the GCC (KSA and UAE), all local taxes (such as VAT) are calculated and included at checkout.

  • You will not be responsible for any surprise customs fees or duties upon delivery. The price you see at checkout is the final price you pay.

6. Missing or Delayed Packages

  • While we work with the most reliable courier partners in the region, unforeseen delays can occasionally happen.

  • If your order has not arrived within 7 business days of receiving your shipping confirmation, please contact our support team at [islam.ga19@gmail.com] with your name and order number, and we will look into it for you immediately.